5. Bellhop: is a hotel porter who helps patrons with their luggage while checking in or out. Bellhops often wear a uniform (see bell-boy hat), like certain other page boys or doormen. This occupation is also called bellman and bellboy.
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6. Driver: also called a shuttle driver, drives a limousine, van or small bus to collect and deliver hotel guests to and from the airport. The hotel driver also is responsible for transporting guests to tourist areas, such as the beach or other destinations
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7. Housekeeping
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8. Good housekeeping (cleaning) service is an invisible service. A hotel room could play host to hundreds of different guests each year, but no guest wants their room to feel used.
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9. Good housekeeping (cleaning) service is an invisible service. A hotel room could play host to hundreds of different guests each year, but no guest wants their room to feel used.
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10. Hotel laundry plays a vital role in your hotel’s guest experience. The importance of clean, smooth, and fresh linens cannot be overestimated. The biggest challenge to achieving optimal laundry quality is the sheer volume of laundry. A typical 120-room hot
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11. Linen Room: In large hotels, the house-keeping department basically comprised several areas to smoothen guest service such as, linen and uniform room, laundry equipment room, flower management room, tailor room, upholstery repair room, and so on.
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12. Lost & Found: When hotel rooms are cleaned and tidied after your stay, housekeeping staff will find any lost items. Hotels have a responsibility to look after these; they must be safely stored and kept for a reasonable length of time.
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13. Florist: In a large or international hotel, there is a flower shop located. They may provide flower management services for guests to organize various types of social activities such as, private parties, corporate events, weddings, etc.
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14. Slide 18
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15. index 16
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16. Butler Service at The St. Regis Abu Dhabi – YouTubeCelebrity butler service1 (youtube.com)The Butlers of Cunard (youtube.com)