5. 3. Operator: Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events. His or her duties and responsibilities: Answers incoming calls. Directs call to guest rooms, staff, or departme
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7. 4. Cashier: a hotel cashier is expected to be able to accurately calculate bulk room rates or corporate discounts and add up room and auxiliary charges utilizing a calculator or adding machine is often responsible for preparing and submitting daily bank d
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9. Slide 0
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10. index 11
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11. What is a Concierge? (youtube.com) What does a hotel concierge do? - YouTube Who What Why! What Does a Hotel Concierge Actually Do? - YouTube
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13. Doorman : is a person hired to provide courtesy and security services at a residential building or hotel. They are particularly common in urban luxury highrises. At a residential building, a doorman is responsible for opening doors and screening visitors